The Genius?? of www.mygenius.com!

Wow, that is quite unprofessional
So the users of the site are VERY low on the list of priorities at mygenius.com!

My Genius "helps take members business to another level" right off the system it seems!
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On Mon, Sep 21, 2009 at 10:40 AM, John Raath wrote:

Sally can I recommend you join at the new site (old address www.mygenius.com), you unfortunately joined the old site just after we grabbed all the data and took it across to the new one…so sorry for the inconvenience..



Best regards



John Raath


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From: Sally Wrote Sent: 21 September 2009 09:29 AM


To: John Raath
Subject: Re: You're moving up in the world!



I got my welcome to MYGENIUS email on 16 August

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On Thu, Sep 17, 2009 at 3:25 PM, John Raath wrote:

A week ago or so



Best regards



John Raath




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From: Sally Wrote Sent: 16 September 2009 01:41 PM
To: John Raath


Subject: Re: You're moving up in the world!



When did you port?
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On Wed, Sep 16, 2009 at 9:43 AM, John Raath wrote:

Sally…we have ported all members across to the new site. As a new member – it’s possible that you may have joined the old site just before the porting…which is unfortunate…and I apologise. The best thing will be to join up on the new site afresh…



Best regards



John Raath


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From: Sally Wrote Sent: 15 September 2009 09:27 PM
To: admin@mygenius.com
Subject: Re: You're moving up in the world!



My Genius Team

Why can I not log in, I notice that the site looks different

Sally
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On Sun, Aug 16, 2009 at 6:43 AM, wrote:

Dear Sally
The purpose of MyGenius is to take members' businesses to another level. It seems like you're making progress on that journey and we're glad to note you've been upgraded to Explorer membership.

As an Explorer, you can start a blog, join a club and attend a free trial MyGenius meeting near you. The community will see your photo on the home page and on the view more...

I hope you enjoy your time as an Explorer and we look forward to welcoming you as a Genius soon...where real business breakthroughs are happening.

Congrats Sally!

The MyGenius Team

Zero Stars to Altech Netstar

I have come to hear appalling stories of how poorly Netstar Administers.

Apparently their vehicle recovery arm is not under fire.

However, the client relations are poor to say the least and many of their clients have been affected by their inept administration practices. Vehicle tracking testing serves as NO indication of whether the tracking device is in order. Clients who run tests regularly and have their batteries replaced report that Netstar often CANNOT trace their vehicle and only reply to the test hours later.

Furthermore, Altech Netstar are not able to process debit orders.
Netstar hand people who have arranged debit orders over to attorney's for collection while it is they who simply have not effected the debit order.

In the meantime, the client is erroneously handed over and they also place an indicator on the Netstar System which results in the clients vehicle not being monitored!.

The client receives a statement from Altech Netstar three months later reflecting that no payment was made, and this is followed up shortly by a summons.

Come on Altech Netstar employ a consultancy who will be able to help you set up systems that will support your business and protect your clients.

Who wants to be linked to a vehicle tracking concern who cease tracking your vehicle because their in-house Administration is poor! Blush!