Florida CBD Commercial Property Cartel?

We at the Taxed Voter Community would love to know what all the political dynamo’s on the west rand actually offer to the voters?

Since the last election, Florida is under siege by all kinds of undesirables who are attracted to the area mainly, it appears, due to the greed displayed by the less than handful of commercial property owners who own the property along Goldman Street.

There are two commercial properties along the most dense part of Goldman street that are being maintained within an acceptable standard. And the properties are actually being fully utilised for businesses that have tremendous goodwill. We wonder how long that will last, in an environment that is clearly attracting drug users? Is there an unhealthy cartel developing in the Florida CBD, if so who is at the helm?

Additionally, SANCA it seems, may have become an ineffective haven for people who appear to have no intention to be relieved of their addiction. Why are there so many vagrant, addicted youths drawn to the Florida CBD? What is the pay off? Are you as a resident compounding the problem by giving them handouts?

Is the purpose to drive out further valuable business? Is the idea to devalue the commercial property in the CBD to give property developers the opportunity to buy up the property at next to nothing?

The handful of commercial property owners in the Florida CBD should be aware that their activity is being observed.

Letters to the editor by various councillors are continually being printed in the Roodepoort Record. However, what purpose do these letters serve? It sounds as if the councillors are venting? Is it not more appropriate that voters of the district vent in the letters section and that the array of councillors rather report back to the community on the wins they have accomplished in their duty as councillor(s) serving the electorate.

What particularly has for example, Clr Dave Dewes accomplished over the past couple of years in his capacity as councillor of, is it Ward 70? Besides what appears to be, pushing a personal agenda that seems centred around personal/business gains regarding property development. [Station to move? article 23 October 2009]

If Florida is so dear to this councillor’s heart, why has the CBD degraded significantly over the past while that he has been the elected councillor?

As voters and tax payers we do not condone behaviour by councillors that leave the community negatively impacted. We elect councillors to serve the community.

Caxton readers lament weekly about CoJ especially electricity

Week after week the readers of Caxton local rags write in to the editors to lament about the abuse of CoJ and it's representatives on the inhabitants of the City of Johannesburg.

The problem appears to be exasperated by CITY POWER not Eskom alone. City Power's pricing is a minefield to work through.

Willem Malherbe, delightfully likens treatment of CoJ inhabitants who are expected to accept and pay as follows, imagine:
"Buy a new car and it is only 60% operational...thank you very much here is your money (to the dealer).
Take a car for a service and only 60% of the job is done, but you pay with a smile.
Buy R1 000 groceries and take only 60% of the items home with you.
Buy a R100 petrol and the attendant only places R60 in your tank. (p.s. beware of the petrol attendant scam that IS taking place in the west rand. Check that the pump is on ZERO before the attendant starts!)
Order a restaurant meal and the waiter only arrives with 60% of the food ordered."

Upset from Roodepoort's humorous account on the query regarding the R226 monthly service charge on bill was met with:
"you pay R226 for external people to read your meter and to send your bill. The R29 is for future projects.
What future projects?
"No sir, we don't know."
Is fraud on of your future projects?
"I don't know Sir."

Pieter Groenewald "Dit help nie om getroue betalers te straf vir die verbruikers wat dit wel kan bekostig maar nie betaal nie"

and

"45% verhoging per jaar deur Eskom absurd. Somige besighede sal dit nie kan bekostig nie en dit sal werksverliese tot gevolg hè."

Journalist Adriaan Roets' article states: "electricity consumer whose monthly bill is now R 1 000, will be paying over R3 000 by March 2013. It's more than a 200 percent increase."

However, this does not take into account the middleman we all know and love CITY POWER, who do NOT appear to have to request NERSA approval to charge the electricity user and price they wish. What exactly is the value that City Power adds to users of ESKOM electricity.

Pieter Labuschagne places it all in prospective as a user of City Power's prepaid electricity meter. "The following statistics came to light:
~ cost of units purchased July 2007-June 2008 = 43 cents per kwh/unit excl VAT
~ cost of units purchased July 2008-June 2009 = 68 cents per kwh/unit excl VAT (58% inc)
~ cost of units purchased July 2009 to date = 81 cents per kwh/unit excl VAT (19% inc)
It is proclaimed that we pay around 33 cents per KWH. With the proposed increased of 45% from 2010 to 2013, citizens will be paying around 88 centrs per kwh/unit.

I am NOW paying 81 cents per kwh/unit! Are prepaid customers being discriminated against?"
This is not the 1st complaint I have come across regarding City Powers lack of transparency regarding their pricing SEE What is going on at City Power. I am not sure whether Pieter's calculations include or exclude the famous Demand Side Management DSM levy.

Mike Moriarty DA Spokesman warns "I have been informed that the long-awaited Programme Phakama is about to be launched as a pilot in the Roodepoort area. This programme is supposed to resolve Johannesburg Billing System, which has been problematic for over a decade. This despite several failed attempts to fix it. I have no confidence in the council's ability to roll out a new computer system without mistakes of the largest kind. Please watch your municipal bills closely over the the next few months. Billing errors will come. I hope the council will prove me wrong."

Pick 'n Pay Goldman street - light pollution

I wonder if the Pick 'n Pay brand managers are aware of the degree of light pollution the store in Goldman street in Florida is producing.

The birds tweet all night because when you look outside it looks like DAWN!

Why don't they illuminate their store instead of illuminating the neighbouring plots?

Lighting placed so high up should shine down, not outward. Who authorised them to infringe on the rights of the neighbourhood residents?

Some soccer fields will blush when they compare their lighting to the rear entrance lighting at Pick 'n Pay Goldman Street in Florida.

The Genius?? of www.mygenius.com!

Wow, that is quite unprofessional
So the users of the site are VERY low on the list of priorities at mygenius.com!

My Genius "helps take members business to another level" right off the system it seems!
-----------------------------------------------------

On Mon, Sep 21, 2009 at 10:40 AM, John Raath wrote:

Sally can I recommend you join at the new site (old address www.mygenius.com), you unfortunately joined the old site just after we grabbed all the data and took it across to the new one…so sorry for the inconvenience..



Best regards



John Raath


--------------------------------------------------------------------------------

From: Sally Wrote Sent: 21 September 2009 09:29 AM


To: John Raath
Subject: Re: You're moving up in the world!



I got my welcome to MYGENIUS email on 16 August

----------------------------------------------------------
On Thu, Sep 17, 2009 at 3:25 PM, John Raath wrote:

A week ago or so



Best regards



John Raath




--------------------------------------------------------------------------------

From: Sally Wrote Sent: 16 September 2009 01:41 PM
To: John Raath


Subject: Re: You're moving up in the world!



When did you port?
-----------------------------------------------------------
On Wed, Sep 16, 2009 at 9:43 AM, John Raath wrote:

Sally…we have ported all members across to the new site. As a new member – it’s possible that you may have joined the old site just before the porting…which is unfortunate…and I apologise. The best thing will be to join up on the new site afresh…



Best regards



John Raath


--------------------------------------------------------------------------------

From: Sally Wrote Sent: 15 September 2009 09:27 PM
To: admin@mygenius.com
Subject: Re: You're moving up in the world!



My Genius Team

Why can I not log in, I notice that the site looks different

Sally
-------------------------------------------------------------------
On Sun, Aug 16, 2009 at 6:43 AM, wrote:

Dear Sally
The purpose of MyGenius is to take members' businesses to another level. It seems like you're making progress on that journey and we're glad to note you've been upgraded to Explorer membership.

As an Explorer, you can start a blog, join a club and attend a free trial MyGenius meeting near you. The community will see your photo on the home page and on the view more...

I hope you enjoy your time as an Explorer and we look forward to welcoming you as a Genius soon...where real business breakthroughs are happening.

Congrats Sally!

The MyGenius Team

Meet Al Caphone, capo de tutti capi of SA?s telecommunications cartel

Meet Al Caphone, capo de tutti capi of SA?s telecommunications cartel

Shared via AddThis

Letter to Caxton Paper by Councillor Rae Baur Sept 4, 2009

A rather amazing phenomenon, when it comes to electricity or water cut-offs for late payments to the cities' billing departments, is how often they occur on a late Friday afternoon. This almost predictable occurrence of cut-offs is sure to coincide with the departure of officials for the weekend away from their desks and precludes the affected parties from having their electricity or water reconnected for a few days at least.

Often notices of the proposed cut-offs do not happen, so persons are unable to get their payments made to prevent not only an inconvenience, but if anyone affected is on life-support necessitating uninterrupted electricity supply their very lives are at risk be they elderly, tiny babies or persons with serious medical conditions.

At the bottom of each statement for service delivery from entities such as City Power and Joburg Water there is a fine line, small-print notice that states that the City "MAY" inform its customers of intended disconnections.

Even if an account is less than 30 days overdue, persons have received letters of "Final Demand:, I being one of them!

This certainly does not generate goodwill amongst the paying customers that the City depends upon, especially in the light of the R11 billion in unpaid debts for services that the City had to write off in two years recently.

Accountability in the office of those keeping track of defaulters allowed this situation to escalate to the point where businesses and individuals owed the City for their electricity and water hundreds of thousands of rands which finally were irrecoverable, with no timeous cut-offs, one may add.

It appears that the steady, reliable homeowners in the suburbs are the targets of instant cash recovery with an added bonus of "disconnection" and "reconnection" charges of around R1300 per cut-off, apparently paid to the "Contractors" who do this rather mean job.

Generally, homeowners or residents do not even get to see the aforementioned "Contractor" and the charge for this dubious service merely appears on the next monthly service statement.

To dispute this added cost to the monthly account falls ultimately on deaf ears.

What is of obvious concern is that for each disconnection or reconnection there is a charge which a "Contractor" garners and questions or corruption could easily fly around.

The more disconnections/reconnection's carried out, the More the "Contractor" will receive.

One need not be a rocket scientist to work out the economic benefits to "Contractors" and the economic burden placed o the "Customer"

These "Contractors" are appearing to be like "bounty hunters" and the hunted are the ordinary citizens delivered by the City to the residents.

It is high time that persons passing on the names of customers targeted for cut-offs to "Contractors" come under scrutiny. Responsible decisions, proper business ethic, and integrity are necessary when it comes to debt recovery in a concern as large as the City of Johannesburg's billing department.

Naturally, if the customer receives delivery of water and electricity based on a flat rate payment of about R75 per month, then there will be no cut-offs, irrespective if the consumption is ten times that for which was paid, and that the several shacks in the back of the house are also drawing off water and electricity at an equivalent level to say the least, from the one source.

This disconnection/reconnection fee is seen as punitive and certainly excessive. No one has broken the law by having a late payment or an arrears account due to a dispute with the billing department of the City regarding either water or electricity consumption. Cases regarding the activities of the City have been taken to court and the customers have won cases based on an outcome that is illegal to cut off services in the way mentioned above.

Are you tired of local government taking you for a ride??

Click through to see what a professional approach to problem solving can achieve:

http://joburgratesboycott.blogspot.com/

Are you willing to sign the petition?
Would you be willing to participate in a class action?

Or would you rather bitch about the state of affairs around the water cooler or braai.

Take action with a group of SOLUTION ORIENTED rate payers.

http://joburgratesboycott.blogspot.com/

City Power 2

The lack of tranparency in City Power Pricing communications is a disgrace and their communication with the public is generally poor be it by phone, email or in person.

www.hellopeter.com

Now they are shifting the onus on to you.

Heaps of above the line advertising inviting you to register with them to receive SMS alerts of outages.

"You will only be charged R1.00 once off to register. Free SMS do not apply. Errors billed."
That sounds exactly like City Power doesn't it!

Zero Stars to Altech Netstar

I have come to hear appalling stories of how poorly Netstar Administers.

Apparently their vehicle recovery arm is not under fire.

However, the client relations are poor to say the least and many of their clients have been affected by their inept administration practices. Vehicle tracking testing serves as NO indication of whether the tracking device is in order. Clients who run tests regularly and have their batteries replaced report that Netstar often CANNOT trace their vehicle and only reply to the test hours later.

Furthermore, Altech Netstar are not able to process debit orders.
Netstar hand people who have arranged debit orders over to attorney's for collection while it is they who simply have not effected the debit order.

In the meantime, the client is erroneously handed over and they also place an indicator on the Netstar System which results in the clients vehicle not being monitored!.

The client receives a statement from Altech Netstar three months later reflecting that no payment was made, and this is followed up shortly by a summons.

Come on Altech Netstar employ a consultancy who will be able to help you set up systems that will support your business and protect your clients.

Who wants to be linked to a vehicle tracking concern who cease tracking your vehicle because their in-house Administration is poor! Blush!

Taxed Voter Community

Click through for the:
Taxed Voter Community

Taxed Voter Group

What is going on at City Power?

This is an example of how City Power manage client queries


-----Original Message-----
From:
Sent: 13 December 2008 09:00 PM
To: 'szimu@citypower.co.za'
Subject: QUERY ESCALATION - City Power

To: Silas Zimu
Managing Director - City Power

City Power Prepaid Meter 0705XXXXXXX
I would appreciate your response on my complaint regarding City Power

I originally raised the issue telephoncally at 011 375 5555 because I noticed that when I purchased units in July 2008 I did not receive the 50 units and that I received substantially less units for the same amount of Rands. I also could not get the units loaded onto the meter 25 July 2008

I was told that it was a transitional transaction due to the price increase and I should try loading it again in a half hour. When I asked about the tariff, and why it did not display any longer I was told that it would depend on my consumption, if I used less than 500kwh per month I would pay a different rate to when I used more.

With my next two purchases the problem remained and no one at City Hall could help me so I went in person to the City Power Office.

At the entrance the of City Power the receptionist just sits and stares at a flickering switchboard in front of her and does not assist clients whilst clients are harrased by gestapo like security who are rude to clients and when you confront them their attitude merely worsens.

Finally I was sent into an office where only one of the three desks was manned. The person told me to sit down.

After our greetings I complained to her about the manner in which the security treat the clients.

She said she can't say anything about it. So I said who must I raise it with. She told me to call 011 490 7000

When I laid the details of my query before her she got off her desk and walked away without a word.

Suddenly from behind me a brochure got flung onto the desk in front of me.

She went to sit again and said this is the pricing, pointing to the TARIFFS & CHARGES 2008/2009 BOOKLET

When I aksed her how I should interpret the pricing in terms of my query she said she does not know, I will have to read the booklet.

I repeated the question and while we were in conversation the rude security guard walked into the office and started talking to her in another anguage - just butting into the conversation between the client(me) and the City Power staff member (who later told me her name is Bessie.)

Bessie did not continue the conversation she was having with me before we were intrupted.

She just said to me you will have to phone 011 490 7000. I said that is unacceptable behaviour and beside no one answers that line in any event.

I asked her why she allowed the security guard to interupt our conversation and she got off her chair and proceeded to help the next client at another desk. So I got up off my seat and walked over to her phone to call 011 490 7000, before almost tripping over a packet which contained 4 quarts of beer that was next to Bessie's desk. Very professional to have that lying around in an office where clients are served, would you agree?

When she saw me making the call she stormed over to me and grabbed the phone out of my hand and pulled it out of the wall socket by the cord and shouted to the security. They came in and told me to leave the office. I said that I have not yet been assisted, then they forced me out of the building.

So I got forced out of the City Power Building because I insisted that someone assist me with my query as a client. As a Managing Director I sincerely would like to know what your take, on that behaviour is. To me City Power officials represent the municipality and that is certainly not the way to treat a client with a query.

I then contacted the security company to tell them what their staff do at City Power but surprise, surprise no one answers their phones either. I called 011 490 7000 and as usual the phone just rang.

The staff that man the office where Bessie was so rude and did not assist me have one standard answer to ALL queries and that is "I do not know" as a result clients are forced to wait around to see Galiel who appears to be the only person in that City Power building that actually attempts to assist clients. But the gestapo now prevent people from seeking him out at his office.

I then sent an email to 'customerservice@citypower.co.za' on
13 September 2008 11:15 AM

To this day I have not received as much as an acknowledgment
to that email query.

I then wrote out the details of my query in an email to Kweletsi on 30 September 2008 07:26 AM

To: 'kmaphopha@citypower.co.za' Kweletsi did not respond either until I sent a second request through on October 16, 2008 5:29 PM

He then refferred my query to Galiel by email.

Galiel's response did not address my query. In fact more questions arose as a result.

The query has been dragging on since and I called and emailed Galiel a number of times this month and then I escalated it to Kweletsi.

Galiel's last response by email on Fri 2008/12/12 also has still not addressed the query.

What is the process to have the query escalated?

Here are the details of the query:

Galiel's reply does:

* not explain why the actual transactions reflect tariffs that are
fluctuating anywhere between 0.57097 and 0.6853)

This table reflects the actual transactions on
Prepaid Meter 0705XXXXXXX
Purchase Units Amount incl VAT Rate
2008/01/31 405.8 175.44 200 0.432331
2008/02/25 405.8 175.44 200 0.432331
2008/03/27 405.8 175.44 200 0.432331
2008/04/22 405.8 175.44 200 0.432331
2008/06/06 405.8 175.44 200 0.432331
2008/06/27 405.8 175.44 200 0.432331
2434.8 405.8 ave
2008/07/25 460.9 263.16 300 0.57097
2008/08/15 256 175.44 200 0.685313
2008/09/19 90 61.4 70 0.682222
2008/09/05 128 87.72 100 0.685313
2008/09/30 282 192.98 220 0.684326
2008/10/31 294.7 201.75 230 0.684595
1511.6 251.9333 ave

How can a client's tariff fluctuate from month to month?

* not explain why actual rates applied (see table above) DO NOT even tie up with the TARIFF EXCEL doc

* not explain why he is quoting rates in TARIFF EXCEL doc that do not appear in the TARIFFS & CHARGES 2008/2009 BOOKLET, which is City Power's official price communication 2008/2009!

* not explain why or when I was allegedly placed on Prepaid Category 1
nor what that actually means

* not explain why as household using between 218 to MAX 460.9 units why I am in a category that is applied for people using more than 500 pm

* not explain why I am in a category that does not align with the category I was on before July 2008

These original questions TOO remain unaddressed through out his correspondence

1) On radio we were told that a 13% increase would be applied to indigent accounts where mine appears to have increased by 63% (0.4323 x 13% 0.0561 totals 0.4884 which is nowhere near the rate I am paying)

2) For R70 (R61.40 excl VAT) I received only 90 units. When I loaded it, only 89.70 units registered on my screen.

3) 30/09/2008 R220 - bought only 282 units which only 281.9 registered on my meter

In addition to that I would like to enquire this discrepancy:

* On 2008/09/19 I used 0705XXXXXX to purchase from Terminal AP003001 R70.00 worth of electricity. R8.60 was VAT and R61.40 therefore is the electricity amount. For this I received only 90 units. When I loaded it, only 89.70 units registered on my screen. (0.6822)

* On the same day my neighbour used 0705XXXXXX2 to purchase from Terminal AP003001 R70.00 worth of electricity. R8.60 was VAT and R61.40 therefore is the electricity amount. For this she received 124 units. (0.4951)

* Why does neither 0.4951 nor 0.6822 reflect on your tariff excel doc nor in the Tariffs & Charges Booklet 2008/2009?

* How come I, as an indigent pay 0.6822 and my neighbour who lets her flat out pays 0.4951?

My neighbour also received 100 extra units and I received none.

* Why does Machine AP003001 no longer print the tariff on the receipt?

Your Customer Service Charter states:
* Accurate measurement of consumption
* Error free bills
* Be attended to promptly and efficiently
* Be treated with respect
* Confidentiality of information
* Experience excellent treatment from City Power contractors
* Have your property treated with respect
* A one-stop service without referrals
* Quality of supply in terms of negotiated agreements
* Be given the benefit of the doubt
* Be involved in issues affecting customers
* Approach NERSA for final resolution of any service disputes

Yours in anticipation

-----Original Message-----
From:
Sent: 23 January 2009 10:16 AM
To: 'szimu@citypower.co.za'
Subject: 2nd Request! QUERY ESCALATION - City Power
Importance: High

41 days later and not even as much as an acknowledgement from the Managing Director of City Power

And this is in fact a request to escalate the query which is being ignored

Let us refer back to the Customer Service Charter---------- Forwarded message ----------
From:
Date: Fri, Jan 30, 2009 at 4:55 PM
Subject: QUERY ESCALATION - City Power

To:

48 Days later NO RESPONSE FROM City Power

Over the past seven months the usage averaged at 292.8 units per month

Other families report using R400 and R600 per month via Prepaid Electricity in the same area and receive 100 free kwh per month and pay a lower rate

This prepaid user only spends R220 pm and receives no free kwh
The rate is very high and does not appear in the Tariff Booklet
No logical explanation is provided by City Power

Purchase Units Amount incl VAT Rate
2008/07/25 460.9 263.16 300 0.57097
2008/08/15 256 175.44 200 0.685313
2008/09/19 90 61.4 70 0.682222
2008/09/05 128 87.72 100 0.685313
2008/09/30 282 192.98 220 0.684326
2008/10/31 294.7 201.75 230 0.684595
2008/12/02 282 192.98 220 0.684326
2009/01/03 256 175.44 200 0.685313
Total 2049.6 292.8 ave

http://politician.to/taxedvoter-page/

Insurance Company Abuse

My Toyota was stolen in 2007. Unfortunately I was insured by the Hotline Group / Telesure Group Services
Front end in my case was Auto and General
The same company that did not cover my insurance payments on retrenchment.
The same company that left me stranded on the side of the road for four hours when I requested roadside assistance in the east rand. The outcome was that as the sun was setting family members of mine came to my assistance, all the way from the west rand! I was stranded on the highway where I had to push the vehicle out the way. They did not even make telephonic contact with me.

On my complaining to Auto and General, they had no interest in redeeming their company in the eyes of me, their client. The complaint process was an arduous one; most people would have just given up and moved onto another insurance company. I ensured that management was fully aware of all aspects of each of my complaints.

It is my guess that other front ends for the Hot-line Administrative Services / Telesure Group Services are:

• Dial Direct
• Budget Insurance
• 1st for Women
• you may have heard of the HIPPO (to me it appears as if the same company is competing with itself in the market place)

If this were so then, all these insurance companies are all administered by one company, in other words it is all one company and the service experience is determined by that company and not the various marketing/advertising front ends.

When the tracking company found my vehicle in Tembisa, they took it to the SAPS pound in Benoni – Because my lock set had to be replaced I requested Telesure arrange that the car be collected from the pound. They did not call back, nor did they send one. When I phoned to complain they said the vehicle will be collected by the locksmith they appoint.

This appointment did not take place on the day I called in!

I asked the Telesure representative why they are using a locksmith in Lenasia while I live in Roodepoort and am surrounded by Toyota outlets surely they should have Toyota replace the lock set? They were insistent and said they have used the services of Hoosein’s Locksmith for years and that all their service providers are reputable and this is their process (be aware that as a client of an insurance company it is your decision as to which service provider works on your vehicle) I had to learn this the hard way. My car has never been operating the same since it was in the hands of Hoosein’s Locksmith in Lenasia thanks to the internal operations within Auto and General.

I had to be present at the pound as SAPS would only release the vehicle to me

On the date arranged I drove from Roodepoort to Benoni and waited to no avail for Hoosein’s Locksmith to arrive.

I had to make a second trip to Benoni, only to find that it was not Hoosein’s Locksmith that came to collect my vehicle but a towing company arrived.

The car was out of my hands for two weeks! I complained to Auto and General and also called Hoosein’s Locksmith to enquire why they are taking so long.

The Misses Hoosein, was very rude to me on the phone and cited ordering of parts and all sorts of issues as the reason they had not yet repaired my vehicle and that they had a lot of work.

When I subsequently took my vehicle for a service within the Unitrans Toyota Group I found that the job card was not in my name – but in the name of
Hoosein Locksmith P O Box 152 Lenasia 1711, 084 850 0977!!!!

I had Toyota call up the records to see when my vehicle was booked in at Unitrans Toyota Group. Sure enough, replace complete lock set and alarm module reflected.

While my car was out of my hands for two weeks Hoosein had a towing company take the car to Avondale Toyota in Germiston (a one day job) and after the repairs were done they could just as well have been using my car.

Why would I make such an assumption? On the day it was arranged that I take delivery of my vehicle, it took many HOURS for my vehicle to be delivered to my home. When I asked the towing company driver why he took over four hours from Lenasia to Roodepoort he told me that when he went to collect my vehicle in Lenasia he had to go to Hoosein’s personal residence to collect my vehicle from their backyard. When he arrived at the residence they sent him to the workshop as my vehicle was not there, at the workshop they sent him to the residence once more where he collected my vehicle. (Additionally, I found take-away atchar containers under the seat and the same atchar stickiness on the steering wheel – most professional.)

The question I have to ask myself is – Why did the Auto and General representative insist on using Hoosein Locksmith, despite my protestations, while it was NOT Hoosein who replaced the lockset on my vehicle at all! Is there fraudulent activity taking place within Auto and General?

Obviously I hold all the records on my side that support the information shared above.