The Genius?? of www.mygenius.com!

Wow, that is quite unprofessional
So the users of the site are VERY low on the list of priorities at mygenius.com!

My Genius "helps take members business to another level" right off the system it seems!
-----------------------------------------------------

On Mon, Sep 21, 2009 at 10:40 AM, John Raath wrote:

Sally can I recommend you join at the new site (old address www.mygenius.com), you unfortunately joined the old site just after we grabbed all the data and took it across to the new one…so sorry for the inconvenience..



Best regards



John Raath


--------------------------------------------------------------------------------

From: Sally Wrote Sent: 21 September 2009 09:29 AM


To: John Raath
Subject: Re: You're moving up in the world!



I got my welcome to MYGENIUS email on 16 August

----------------------------------------------------------
On Thu, Sep 17, 2009 at 3:25 PM, John Raath wrote:

A week ago or so



Best regards



John Raath




--------------------------------------------------------------------------------

From: Sally Wrote Sent: 16 September 2009 01:41 PM
To: John Raath


Subject: Re: You're moving up in the world!



When did you port?
-----------------------------------------------------------
On Wed, Sep 16, 2009 at 9:43 AM, John Raath wrote:

Sally…we have ported all members across to the new site. As a new member – it’s possible that you may have joined the old site just before the porting…which is unfortunate…and I apologise. The best thing will be to join up on the new site afresh…



Best regards



John Raath


--------------------------------------------------------------------------------

From: Sally Wrote Sent: 15 September 2009 09:27 PM
To: admin@mygenius.com
Subject: Re: You're moving up in the world!



My Genius Team

Why can I not log in, I notice that the site looks different

Sally
-------------------------------------------------------------------
On Sun, Aug 16, 2009 at 6:43 AM, wrote:

Dear Sally
The purpose of MyGenius is to take members' businesses to another level. It seems like you're making progress on that journey and we're glad to note you've been upgraded to Explorer membership.

As an Explorer, you can start a blog, join a club and attend a free trial MyGenius meeting near you. The community will see your photo on the home page and on the view more...

I hope you enjoy your time as an Explorer and we look forward to welcoming you as a Genius soon...where real business breakthroughs are happening.

Congrats Sally!

The MyGenius Team

Meet Al Caphone, capo de tutti capi of SA?s telecommunications cartel

Meet Al Caphone, capo de tutti capi of SA?s telecommunications cartel

Shared via AddThis

Letter to Caxton Paper by Councillor Rae Baur Sept 4, 2009

A rather amazing phenomenon, when it comes to electricity or water cut-offs for late payments to the cities' billing departments, is how often they occur on a late Friday afternoon. This almost predictable occurrence of cut-offs is sure to coincide with the departure of officials for the weekend away from their desks and precludes the affected parties from having their electricity or water reconnected for a few days at least.

Often notices of the proposed cut-offs do not happen, so persons are unable to get their payments made to prevent not only an inconvenience, but if anyone affected is on life-support necessitating uninterrupted electricity supply their very lives are at risk be they elderly, tiny babies or persons with serious medical conditions.

At the bottom of each statement for service delivery from entities such as City Power and Joburg Water there is a fine line, small-print notice that states that the City "MAY" inform its customers of intended disconnections.

Even if an account is less than 30 days overdue, persons have received letters of "Final Demand:, I being one of them!

This certainly does not generate goodwill amongst the paying customers that the City depends upon, especially in the light of the R11 billion in unpaid debts for services that the City had to write off in two years recently.

Accountability in the office of those keeping track of defaulters allowed this situation to escalate to the point where businesses and individuals owed the City for their electricity and water hundreds of thousands of rands which finally were irrecoverable, with no timeous cut-offs, one may add.

It appears that the steady, reliable homeowners in the suburbs are the targets of instant cash recovery with an added bonus of "disconnection" and "reconnection" charges of around R1300 per cut-off, apparently paid to the "Contractors" who do this rather mean job.

Generally, homeowners or residents do not even get to see the aforementioned "Contractor" and the charge for this dubious service merely appears on the next monthly service statement.

To dispute this added cost to the monthly account falls ultimately on deaf ears.

What is of obvious concern is that for each disconnection or reconnection there is a charge which a "Contractor" garners and questions or corruption could easily fly around.

The more disconnections/reconnection's carried out, the More the "Contractor" will receive.

One need not be a rocket scientist to work out the economic benefits to "Contractors" and the economic burden placed o the "Customer"

These "Contractors" are appearing to be like "bounty hunters" and the hunted are the ordinary citizens delivered by the City to the residents.

It is high time that persons passing on the names of customers targeted for cut-offs to "Contractors" come under scrutiny. Responsible decisions, proper business ethic, and integrity are necessary when it comes to debt recovery in a concern as large as the City of Johannesburg's billing department.

Naturally, if the customer receives delivery of water and electricity based on a flat rate payment of about R75 per month, then there will be no cut-offs, irrespective if the consumption is ten times that for which was paid, and that the several shacks in the back of the house are also drawing off water and electricity at an equivalent level to say the least, from the one source.

This disconnection/reconnection fee is seen as punitive and certainly excessive. No one has broken the law by having a late payment or an arrears account due to a dispute with the billing department of the City regarding either water or electricity consumption. Cases regarding the activities of the City have been taken to court and the customers have won cases based on an outcome that is illegal to cut off services in the way mentioned above.

Are you tired of local government taking you for a ride??

Click through to see what a professional approach to problem solving can achieve:

http://joburgratesboycott.blogspot.com/

Are you willing to sign the petition?
Would you be willing to participate in a class action?

Or would you rather bitch about the state of affairs around the water cooler or braai.

Take action with a group of SOLUTION ORIENTED rate payers.

http://joburgratesboycott.blogspot.com/

City Power 2

The lack of tranparency in City Power Pricing communications is a disgrace and their communication with the public is generally poor be it by phone, email or in person.

www.hellopeter.com

Now they are shifting the onus on to you.

Heaps of above the line advertising inviting you to register with them to receive SMS alerts of outages.

"You will only be charged R1.00 once off to register. Free SMS do not apply. Errors billed."
That sounds exactly like City Power doesn't it!

Zero Stars to Altech Netstar

I have come to hear appalling stories of how poorly Netstar Administers.

Apparently their vehicle recovery arm is not under fire.

However, the client relations are poor to say the least and many of their clients have been affected by their inept administration practices. Vehicle tracking testing serves as NO indication of whether the tracking device is in order. Clients who run tests regularly and have their batteries replaced report that Netstar often CANNOT trace their vehicle and only reply to the test hours later.

Furthermore, Altech Netstar are not able to process debit orders.
Netstar hand people who have arranged debit orders over to attorney's for collection while it is they who simply have not effected the debit order.

In the meantime, the client is erroneously handed over and they also place an indicator on the Netstar System which results in the clients vehicle not being monitored!.

The client receives a statement from Altech Netstar three months later reflecting that no payment was made, and this is followed up shortly by a summons.

Come on Altech Netstar employ a consultancy who will be able to help you set up systems that will support your business and protect your clients.

Who wants to be linked to a vehicle tracking concern who cease tracking your vehicle because their in-house Administration is poor! Blush!

Taxed Voter Community

Click through for the:
Taxed Voter Community

Taxed Voter Group